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Regardless of the size of their institution, higher education IT leaders have one challenge in common: the ongoing battle to deploy limited resources for maximum impact amid constant change. Today, it can be tough to identify — let alone act on — the most important task.
Is it strengthening data security, above all else? Delivering an outstanding user experience that attracts students, thereby supporting the bottom line? Developing relationships with campus leaders to ensure IT has a voice in strategic initiatives? Or simply the day-to-day operations that keep IT infrastructure running smoothly?
IT leaders often find themselves pulled in many directions, with every project jostling for a spot on the high-priority list. Resolving this dilemma requires clarity about why a task is important and how it aligns with broader strategic objectives.
