Customer service in tourism
6.5K views | +1 today
Follow
Customer service in tourism
Psychology, technology, strategy ...
Curated by Leona Ungerer
Your new post is loading...
Scooped by Leona Ungerer
Scoop.it!

Travel customer care excellence, informed by social listening

Travel customer care excellence, informed by social listening | Customer service in tourism | Scoop.it

"How do Travel and Hospitality brands keep guests coming back? Social listening, of course! Here are some specific tips all brands can apply ..."

No comment yet.
Scooped by Leona Ungerer
Scoop.it!

How brands are improving customer experiences in the travel and hospitality industry

How brands are improving customer experiences in the travel and hospitality industry | Customer service in tourism | Scoop.it

"Travel and hospitality brands are improving customer experiences by turning to CX marketing methods and emerging technology. Here's why, and how it works ..."

No comment yet.