"A survey of 4,000 cabin crew also finds more than 25% had seen drunk passengers risk flight safety ..."
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Customer service in tourism
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Scoop.it!
A long-running fight between British Airways and cabin crew staff has come to an end today with the decision that recently hired female flight attendants are no longer forced to wear skirts on the ...
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Scoop.it!
"Between removing unruly or disruptive passengers from flights to denying boarding to travelers with service animals, the way in which airline employees handle tense situations with consumers has …"
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