"If I had to ask you about your three best experiences ever, I bet at least one of them would have involved travelling with family or friends, right? Humans need to explore. It is in our DNA ..."
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Customer service in tourism
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"Chatbots are empowering travellers across the planet with improved access to real-time info and instant connectivity with local ecosystem ensuring safer stress-free travel, personalized services and superior experiences..."
Leona Ungerer's insight:
Application to Indian tourism industry 
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"...Pocket Wi-Fi devices are one of the most common ways to get internet access in Japan. The 4G, 3G, LTE and WiMax networks are so good you'll have a pretty fast connection wherever you go. Except, perhaps, in some rural areas ..."
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"In the world of marketing, nothing emphasizes a faster change in popularity or trend than social media. Just when a social media manager believes they’ve figured out Facebook’s algorithm, it changes. Think implementing a strategy with Snapchat is the solution to hitting target audiences? ..."
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"ILTM China travel event – held to promote nation’s luxury tourism industry – hears smartphone apps are key to travel firms connecting with holidaymakers ..."
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"The Internet of Things, room automation, artificial intelligence and virtual assistants such as Amazon's Alexa are making headway in the hotels and hospitality sector, but none of this is possible without the right foundation of secure connectivity ..."
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