"Italy's competition watchdog opens a probe into the online sale of Colosseum tickets amid claims they are being bought in bulk and resold at higher prices ..."
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Customer service in tourism
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"Whenever we turn on a light switch, use the internet, or our children play with a toy, we’re usually using standards without knowing it ..." 
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"The European Consumer Protection Cooperation said 235 websites it looked at would need to change the way they advertised holiday deals ..."
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"South Africa's police are investigating hundreds of cases involving Hello Darlings, a travel company accused of siphoning millions of rands from would-be holidaymakers ..."
Leona Ungerer's insight:
A South African perspective
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"Inflation is no fun when it increases your everyday expenses. The good news is that rising inflation means that airlines must pay you more for losing your luggage or bumping you from your seat ..."
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