Customer service in tourism
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Customer service in tourism
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The happiest passengers in the sky - Condé Nast Traveler

The happiest passengers in the sky - Condé Nast Traveler | Customer service in tourism | Scoop.it

"The flight-rating system Routehappy takes price, layover length, Wi-Fi availability, and other options into account ..."

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No time to be nice at work - New York Times

No time to be nice at work - New York Times | Customer service in tourism | Scoop.it

"We’re rude at work, and it’s hurting profits, health and happiness ..."

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