Customer service in tourism
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Customer service in tourism
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Ten ways your cell phone can either ruin or enhance your cruise

Ten ways your cell phone can either ruin or enhance your cruise | Customer service in tourism | Scoop.it

"Most people go on cruises to disconnect for a while.  Even the thought of bringing a smart phone conjures up thoughts of deadlines, meetings, and schedules for some ..." 

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Leisure and tourism industry must address the impacts of mobile culture

Leisure and tourism industry must address the impacts of mobile culture | Customer service in tourism | Scoop.it

"The rise of the smartphone has revolutionised the way consumers research, book and manage their holidays and wider leisure time, not to ..."

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Royal Caribbean International reveals how a family uses social media during a ... - Daily Mail

Royal Caribbean International reveals how a family uses social media during a ... - Daily Mail | Customer service in tourism | Scoop.it

"A holiday without gadgets is unthinkable for more than half of us, reveals a new study, with 51 per cent saying we can’t get through our break without access to a tablet, smartphone or game ..."

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Families with children are now being welcomed aboard (some) river cruise ships

Families with children are now being welcomed aboard (some) river cruise ships | Customer service in tourism | Scoop.it

"The evidence is fast accumulating that the number of river cruise ships is now more than equal to the demand for river cruises ..."

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Travel is no vacation when couples clash - Boston Globe (subscription)

Travel is no vacation when couples clash - Boston Globe (subscription) | Customer service in tourism | Scoop.it

"Opposites may attract, but that attraction can make for some very stressful moments when couples don’t see eye-to-eye on travel ..."

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