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"The leading online visa and passport application solution, VisaHQ, announced today that it has entered into an agreement with Fliggy to expand the coverage of the latter’s Online Visa Center to 11 new travel destinations ..."
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Customer service in tourism
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The information in this post relates to Study unit 2: Challenges and opportunities in the diversity of tourism markets (particularly outbound tourism from Asian countries, pointing to an emerging market). It also relates to Study unit 5: Tourism decision-making (particularly 5.3: Complexities in tourism decision-making). A number of service providers may be involved in travel decisions and the trend that visa requirements may change, points to some of the complexities involved. That is why tourists sometimes rely on travel agents to assist them with their travel arrangement.