2019 in Review: The year that was hotel technology | The Next Big Thing | Customer service in tourism | Scoop.it
From www.nbtworld.com - February 4, 2020 10:36 AM

Industry leaders will surely agree, 2019 has represented an exciting time for hospitality. On what seems to be an unrelenting path to innovation, hotels around the globe are implementing critical operational make-overs, while guests are leading the charge for enhanced convenience and personalization ..."