"Africa’s public and private protected areas took a massive blow from the collapse in tourism because of the pandemic. Tourism is a key source of funding for managing protected areas ..."
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Customer service in tourism
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"The unprecedented COVID-19 crisis has had a major impact on the travel and tourism industry, shutting down thousands of hotels, tourist destinations and flights around the world. Since travel and tourism are cash-heavy industries dependent on small margins, many companies will face great hardship, from laying off long-term staff to foregoing upgrades or repairs ..." 
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Scoop.it!
"The hotel sector struggles to attract back guests amid an ongoing pandemic, but new technologies are helping alleviate common concerns and improve operations overall ..."
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