"Worth approximately $500 million annually, the South Korean medical tourism industry is experiencing an all-time high. But despite its increasing growth, the industry still presents a number of ..."
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Customer service in tourism
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Scoop.it!
"Most travel providers won't offer a refund or let you change plans just because of coronavirus concerns, but you still have options if you're worried ..." 
Dylan S's curator insight,
February 27, 2020 6:40 PM
Coronavirus continues to spread with outbreaks appearing in South Korea, Italy, Iran, United State, etc. Travelers and travel providers are being forced to rethink plans and make adjustments. Global tourism as a whole has already began to struggle with the travel restrictions and airline cancellations that have spread throughout the world. Be wary - Cancelling a trip due to personal worry about the virus will usually result in not getting a refund (even with travel insurance). Seems like many major airlines are offering travel waivers to change or delay their flight without fees to China and South Korea. While this may help with the money spent by consumers to travel between these countries, the tourism market will still largely be negatively impacted.
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