Customer service in tourism
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Customer service in tourism
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Could 5G really ground planes? Why the US has delayed rolling out the mobile internet technology around airports

Could 5G really ground planes? Why the US has delayed rolling out the mobile internet technology around airports | Customer service in tourism | Scoop.it

"The radio frequency at which 5G operates in the US is close to that of an important piece of aircraft equipment, called radio altimeters ..."

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How hospitality companies abroad are using tech to survive the pandemic

How hospitality companies abroad are using tech to survive the pandemic | Customer service in tourism | Scoop.it

"The closing of hotels has been used as a key preventative measure to stop the spread; this has opened a huge gap for the ICT Industry to showcase its expertise by improving hotels operations..."

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The future of the travel industry: Make it better, not just safer | McKinsey

The future of the travel industry: Make it better, not just safer | McKinsey | Customer service in tourism | Scoop.it

"The future of the travel industry will depend on more than just travelers’ pent-up demand. For some, the romance that travel used to inspire was already wearing thin even before the crisis ..."

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FUTURE SHOCK: Twenty-five travel and tourism trends post-COVID 19, Marketing & Advertising News, ET BrandEquity

FUTURE SHOCK: Twenty-five travel and tourism trends post-COVID 19, Marketing & Advertising News, ET BrandEquity | Customer service in tourism | Scoop.it

"What is in store for the travel and tourism industry in the post COVID world? By Sandeep GoyalI first read the book Future Shock way back in 1977 or 1978,.."

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What travel in the age of coronavirus will look like

What travel in the age of coronavirus will look like | Customer service in tourism | Scoop.it

"How will travel change because of COVID-19? Think health passports, robots that clean airports, and masks worn everywhere ..."

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Instead of ‘stars’ Singapore may also rank hotels based on how clean and safe its hotels are – CPP-LUXURY

Instead of ‘stars’ Singapore may also rank hotels based on how clean and safe its hotels are – CPP-LUXURY | Customer service in tourism | Scoop.it

"We all know luxury travel will drastically change post-coronavirus. The pandemic which has equally affected the rich and the poor, with no private clinics or VIP treatment will leave behind major fears and scares which made everyone reflect ..."

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How online sightseeing is becoming trendy among would-be tourists

How online sightseeing is becoming trendy among would-be tourists | Customer service in tourism | Scoop.it

"A nostalgic visit to the renowned southern Chinese city of Fuzhou has been broadcast live to over 100 000 viewers who are trapped at home ..."

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Airlines take cleaning process to next level

Airlines take cleaning process to next level | Customer service in tourism | Scoop.it

"From disinfectants to HEPA filters, carriers are fighting the coronavirus..."

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Airbnb Adventures looks to make traveling the world easier and more exciting

Airbnb Adventures looks to make traveling the world easier and more exciting | Customer service in tourism | Scoop.it

"How many times have you left your home country? Have you ever stepped foot outside its borders at all? One-third of Americans haven’t, according to a Hostelworld Global Traveler report, and those who have list Canada and Mexico as top destinations ..."

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The evolution of hotel WiFi… and what's coming next for consumers 

The evolution of hotel WiFi… and what's coming next for consumers  | Customer service in tourism | Scoop.it

"Did you know the majority of guests log on to hotel WiFi within the first seven minutes of entering their room? Wi-Fi is clearly a priority and consumer expectations are rising ..."

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Drunk air passenger arrests up 50% - BBC News

Drunk air passenger arrests up 50% - BBC News | Customer service in tourism | Scoop.it

"A survey of 4,000 cabin crew also finds more than 25% had seen drunk passengers risk flight safety ..."

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Security issues pull down Philippine tourism ranking

Security issues pull down Philippine tourism ranking | Customer service in tourism | Scoop.it

"Safety and security issues have resulted in the decline of the Philippines’ ranking in the World Economic Forum’s Travel and Tourism Competitiveness Report ..."

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Tourism product versus promotion

Tourism product versus promotion | Customer service in tourism | Scoop.it

"To anyone who has been indoctrinated into the mysterious science and art of marketing, the “Four Ps” — product, place, price and promotion —re a familiar notion. These fundamentals are just as relevant in tourism or destination ..."

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Tourism insiders believe its safe to travel to SA as they hope to see the return of international visitors

Tourism insiders believe its safe to travel to SA as they hope to see the return of international visitors | Customer service in tourism | Scoop.it

"The UK, which is the nation's biggest tourism market, still has South Africa on their red travel list ..."

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Orlando and Disney deliver contrasting new tourism messages –

Orlando and Disney deliver contrasting new tourism messages – | Customer service in tourism | Scoop.it

"Disney World likely had a larger budget for its ads, but Visit Orlando's new campaign missed a golden opportunity to impart a message of safety before the anticipated arrival of large Spring Break crowds ..."

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Post-сoronavirus travel guide for tourists. How to take a safe trip by HotelFriend

Post-сoronavirus travel guide for tourists. How to take a safe trip by HotelFriend | Customer service in tourism | Scoop.it

"In this guide, we’ll provide you with traveling forecasts and statistics, as well as try to navigate you through post-coronavirus passenger transport restoration and hotel reopening ..."

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Life in Rome after lockdown

Life in Rome after lockdown | Customer service in tourism | Scoop.it

"Rome faces the uphill task of picking up the pieces after Italy's coronavirus lockdown: we examine the challenges involved and talk to people in the capital who..."

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How hotel stays will be: 580 Relais & Châteaux reopening worldwide

How hotel stays will be: 580 Relais & Châteaux reopening worldwide | Customer service in tourism | Scoop.it

"The gradual reopening of some 580 Relais & Châteaux luxury hotels and restaurants worldwide offers interesting pointers to post-Covid etiquette for luxury hotels with gastronomic restaurants. As hotels in 70 countries return to business, safety protocols are a priority says its French president ..."

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Lockdown applies to international tourists too, says Tourism Ministry

Lockdown applies to international tourists too, says Tourism Ministry | Customer service in tourism | Scoop.it

"We urge all tourism stakeholders particularly accommodation owners to cooperate and make sure no one leaves unless they have a ticket booked and are catching the next flight home" ..."

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Hospitality industry devastated by new regulations, calls for relief

Hospitality industry devastated by new regulations, calls for relief | Customer service in tourism | Scoop.it

"The hospitality industry is reeling with shock after the government implemented unprecedented guidelines restricting operating hours ..."

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Protests, crime driving away tourists: Tourism boss

Protests, crime driving away tourists: Tourism boss | Customer service in tourism | Scoop.it

"SA tourism boss says international arrivals could double if these and other challenges are tackled and warns that doing nothing is not an option ..."

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More than 30 percent of Americans have never traveled solo 

More than 30 percent of Americans have never traveled solo  | Customer service in tourism | Scoop.it

"Despite much buzz around the solo travel trend, 30.4 percent of Americans say they have never traveled alone. And those who have are more than five times as likely to travel domestically than internationally, according to a new survey* conducted by Allianz Global Assistance ..."

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How to travel to (and around) China, From VPNs to T.P.

How to travel to (and around) China, From VPNs to T.P. | Customer service in tourism | Scoop.it

"A handful of practical tips to help make sure your next trip to the world’s most populous country is smooth sailing from start to finish ..."

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Hospitality Net - A hard week in the world of tourism | By Peter Tarlow

Hospitality Net - A hard week in the world of tourism | By Peter Tarlow | Customer service in tourism | Scoop.it

"No matter what our political positions are or how we want to view these past few days, most people would agree that these have not been easy days for the tourism industry. From customer service problems to continual low-grade acts of terrorism in Europe, the tourism industry has felt the impact ..."

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WATCH: Horrifying moment tourist is bitten by SHARK while trying to take a selfie

WATCH: Horrifying moment tourist is bitten by SHARK while trying to take a selfie | Customer service in tourism | Scoop.it

"A selfie went horribly wrong for a tourist who tried to snap a picture with a shark ..."

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