Customer service in tourism
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Customer service in tourism
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Airbnb just took a big decision on cameras inside properties

Airbnb just took a big decision on cameras inside properties | Customer service in tourism | Scoop.it

"Airbnb is banning the use of indoor security cameras in listings globally, the accommodation site announced on Monday ...

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Post-pandemic: What will the travel and hospitality industry (have to) look like?

Post-pandemic: What will the travel and hospitality industry (have to) look like? | Customer service in tourism | Scoop.it

"By Lynn Kaniper Once coronavirus stay-at-home orders and global travel bans are lifted, the industry cannot simply return to business as usual ..."

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Holiday Inn locations hit by major data breach

Holiday Inn locations hit by major data breach | Customer service in tourism | Scoop.it

"If you stayed at the Holiday Inn Express or if a friend or family member did – there’s a chance credit card data was stolen, according to Holiday Inn’s parent company, Intercontinental Hotels Group (IHG) ..."

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United Airlines partners with TSA on automated security lines to cut wait times by 30%

United Airlines partners with TSA on automated security lines to cut wait times by 30% | Customer service in tourism | Scoop.it

"United Airlines is joining Delta and America on the list of carriers teaming up with the Transportation Security Administration to revamp some hubs with automated security processes in order to all …"

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Five of the most female-friendly luxury travel destinations - A Luxury Travel Blog

Five of the most female-friendly luxury travel destinations - A Luxury Travel Blog | Customer service in tourism | Scoop.it

"As a man who has travelled the world, I can only base my opinions of luxury destinations on my observations – which admittedly, is much different that a woman’s point of view ..."

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How travelers to Europe can deal with the summer’s chaos - The New York Times

How travelers to Europe can deal with the summer’s chaos - The New York Times | Customer service in tourism | Scoop.it

"Hours in security lines. Canceled flights. Lost baggage. Here’s a look at how you could be affected by travel disruptions this summer and tips on how to prepare ..."

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Are you keeping your guests' personal data safe? Interview with Alan D. Meneghetti

Are you keeping your guests' personal data safe? Interview with Alan D. Meneghetti | Customer service in tourism | Scoop.it

"We chatted with Alan Meneghetti to get the expert's opinion on how hoteliers can ensure they are treating their guest data with the care it deserves ..."

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Hospitality Net - Reviewing some of the fundamentals of the travel and tourism industry: Part 1 of a 2 part series | By Peter Tarlow

Hospitality Net - Reviewing some of the fundamentals of the travel and tourism industry: Part 1 of a 2 part series | By Peter Tarlow | Customer service in tourism | Scoop.it

"Once again the travel and tourism industry faces both new and on-going challenges. Travel and tourism cannot be separated from the world context in which they operate. Be that context political states of war, or one of health issues or of economic undulations, what occurs throughout the world touches every aspect of  tourism. It is for this reason that every once in a while it is good for travel and tourism professionals to take a  step back and to review at least some of the basic fundamentals of their industry ..."

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An informed traveler is a safer traveler

An informed traveler is a safer traveler | Customer service in tourism | Scoop.it

"Zika and terrorism targeting tourist areas have travelers on edge. Tips on how to stay safe, and sane, on the road ..."

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Hotel rooms go keyless

Hotel rooms go keyless | Customer service in tourism | Scoop.it

"Imagine walking into your hotel room without ever picking up a key at the front desk ..."

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