Customer service in tourism
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Customer service in tourism
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How to target Chinese consumers outside China using WeChat

How to target Chinese consumers outside China using WeChat | Customer service in tourism | Scoop.it

"Walk down any street in Beijing, Shanghai, or any other city in China, and you’ll see the same sight: locals glued to their phones, scrolling through WeChat. But they’re not just looking at their…"

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St Giles Hotels launch Go Solo program

St Giles Hotels launch Go Solo program | Customer service in tourism | Scoop.it

"The St Giles hotel group, which includes the Tank Stream Hotel in Sydney, has launched a dedicated solo-travel program ..."

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Why targeting Chinese independent travelers is difficult for tourism businesses - Chinese Tourists Agency

Why targeting Chinese independent travelers is difficult for tourism businesses - Chinese Tourists Agency | Customer service in tourism | Scoop.it

The rise from the Chinese cost-free impartial traveler (Match) has become a typical theme throughout vacation conferences and events for numerous good good reasons. The assure of the approach to bypass bargain-oriented Chinese tour operators, along with the idea of an affluent, extra “sophisticated” Chinese clientele is definite to generate pleasure amongst tourism corporations around the earth ..."

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Trend Digest: Embracing solo travellers

Trend Digest: Embracing solo travellers | Customer service in tourism | Scoop.it

"We look into why travellers are venturing out alone, what they look for from accommodation, and who’s getting their solo offerings right ..."

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Cape Winelands should be targeting domestic Afropolitans for greater growth, says expert  

Cape Winelands should be targeting domestic Afropolitans for greater growth, says expert   | Customer service in tourism | Scoop.it

"Cosmopolitan Africans (*Afropolitans) could boost the annual South African economy by more than R2 billion and grow tourism. That is if they are given appealing reasons to travel within the country,” says Jerry Mabena, CEO of Thebe Services that owns the Thebe Tourism Group. Mabena will be telling delegates just how this can be achieved…"

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