"How travel is being transformed by collaboration. Advertisement feature, presented by Global Tourism Economy Forum ..."
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Customer service in tourism
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The $8 trillion travel industry is already a digital industry, iOS 13 will accelerate its transformation..." 
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"The 2030 Agenda for Sustainable Development with its 17 Sustainable Development Goals (SDGs) was adopted in September 2015 by all UN-member states. The strength of the 2030 Agenda is its universality, its complexity and its vision to transform our world ..."
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"Find out about Augmented Reality, AR and Virtual Reality, VR Technology-driven Trends Transforming Travel and Tourism Industry ..."
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"Customer service transformation isn’t easy, but it’s one of the most effective ways to improve business performance. If you’re looking for a place to start, here are seven service catalysts that can bring powerful results ..."
Leona Ungerer's insight:
Study unit 8: Human capacity development, (e.g. 8.2: The company's responsibilities towards customer-contact employees, 8.2.1.: Selecting suitable customer-contact employees, 8.2.2.1: S Training, 8.2.2.2: Empowerment). Enjoy!
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